May 11, 2016
Recruiting for growth mind-set in global retail

Recruiting for growth mind-set

To achieve exceptional growth this global retail company had to completely change their recruitment strategy but first they had to know who had the right mind-set for success.
April 18, 2016

The Feedback Debate

As companies re-engineer their performance management approach there is an increasing reliance on quality feedback.
April 18, 2016
Globalizing exceptional customer service

Globalizing exceptional customer service

This highly successful luxury retail company wanted to globalise its exceptional customer service by understand what the very best employees did
March 19, 2016

Brain-savvy Performance Management

What are companies actually doing in PM and what is neuroscience saying which will help you create a better performance management approach.