August 12, 2015
Implementing a new Performance management approach

A new performance management approach

This firm wanted to re-engineer its performance management approach to meet culture and business changes.
April 18, 2016
Globalizing exceptional customer service

Globalizing exceptional customer service

This highly successful luxury retail company wanted to globalise its exceptional customer service by understand what the very best employees did
August 19, 2016

Neuroscience and organisational values

The big questions for leaders are: What values do we need in the business and can values truly be shaped to drive behaviour and the organisation’s strategic execution? Some of the answers suggested by neuroscience research my surprise you. Keep reading.